These Terms govern your use of the Paragon Movers website and service. “Paragon Movers” is a registered trade name (DBA) of Paragon Government Solutions LLC, a Virginia limited liability company (“Company,” “we,” “us”). Paragon Movers is a referral service only. We are not a moving company, freight forwarder, or broker of transportation: we do not transport, pack, store, or handle goods, and we do not set prices or take payment from customers. We introduce customers to an independent, licensed moving company (“Mover”), which contracts with you directly. By using this site or submitting a quote request, you agree to these Terms.
We collect the details of your move and pass them to the Mover so they can contact you with a quote. That is the whole of our service. Any price shown on this site is a non-binding ballpark drawn from typical market rates; we do not set, control, or guarantee the Mover’s price. The Mover’s written quote and their own terms govern your move.
Our service is free to you. We never invoice you, never take a deposit, and never process your payment. We receive a referral fee from the Mover when a referred move books. All payment for moving services is made by you directly to the Mover on their terms.
Submitting a quote request creates no obligation. You may decline the Mover’s quote, hire a different company, or withdraw at any time at no cost. Cancellation and rescheduling of an actual move are governed by the Mover’s terms, not ours.
Because we do not handle your goods, Paragon is not liable for loss of or damage to property, delay, injury, or any act or omission of the Mover. Coverage for your goods is provided by the Mover: federal rules include Released Value Protection at $0.60 per pound per article at no charge (49 CFR §375), with Full Value Protection available for purchase. Review those options in the Mover’s quote before signing. To the fullest extent permitted by law, Paragon’s total liability arising from the referral is limited to $100.
Claims for loss or damage are filed with the Mover under their terms and federal timelines. As a courtesy we will help you route and follow up on a claim, but Paragon does not adjudicate, settle, or pay claims.
You agree to provide accurate information about your move so the Mover can quote it properly, and to review the Mover’s quote, terms, and coverage options before signing with them. Building reservations, permits, appliance preparation, and presence at loading and delivery are handled under the Mover’s terms.
The Mover is an independent company, not our employee, agent, partner, or joint venturer. We vet the Mover’s licensing, insurance, and record in good faith, but we do not supervise or control their work and make no warranty as to their performance.
With your consent, we share the details you submit with our Mover so they can prepare a quote and contact you. We do not sell your information. Handling is described in our Privacy Policy, and consent may be withdrawn at any time by emailing hello@paragonmovers.net.
Scheduling, delivery windows, and delays are the Mover’s responsibility under their terms. Paragon is not liable for any delay or failure to perform by the Mover.
Paragon does not operate storage facilities. Storage arranged through the Mover is governed by the Mover’s own storage agreement, which they provide to you directly.
These Terms are governed by the laws of the Commonwealth of Virginia. The parties agree to attempt good-faith resolution, then mediation, before filing suit. Venue for any action lies in Fairfax County, Virginia. Disputes about the move itself are between you and the Mover under their terms and applicable federal regulation (49 CFR Parts 370–375).
Paragon Government Solutions LLC d/b/a Paragon Movers · 11166 Fairfax Blvd, STE 500, Fairfax, VA 22031 · (571) 250-6311 · hello@paragonmovers.net