Claims

Help with a moving claim

Something damaged or missing? Claims are settled by the moving company, but tell us here and we will route it to the right person and chase it until you get a written answer.
Type of claim
Photos speed things up considerably — email them to hello@paragonmovers.net with your reference once you submit.
How claims work. Note visible loss or damage at delivery and file promptly — federal rules generally allow up to 9 months, and the mover’s terms may be shorter. Settlement (repair, replacement, or cash) is made by the moving company up to the limit of the valuation coverage you selected with them. Paragon Movers (a DBA of Paragon Government Solutions LLC) does not adjudicate or pay claims; we help you route and follow up. See our Terms and Refund Policy.